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Shipping

Your order will be shipped within two business days from when you placed the order. You should receive the order within 5-7 business days from the time of shipping, depending on your location. At this time we are not able to ship outside of the United States directly through our website. Please contact us at info@uhohindustries.com to discuss other options

Returns

Merchandise purchased from uhohindustries.com may be returned for uh-oh industries credit (minus original shipping and handling fees) only within 30 days of purchase if in original condition and in original packaging. Refunds are not issued except in the case of defective merchandise we are unable to replace.

To make a return or exchange contact us via email at info@uhohindustries.com to specify the reason and we will issue you a return authorization number. The item should be shipped back to us in its original condition and packaging accompanied by the original receipt (or a copy) and the return authorization number. We will not accept any used merchandise. In such cases the merchandise will be returned to the purchaser.

Returns need to be packed securely and insured for the full price of the item and shipped to the following address:

uh-oh industries
Returns
922 Edgewood Ave.
Lancaster, Pa 17603

If the product is defective, we will send a shipping label to you for you to place on the shipping container and send back. If you are returning it for some other reason, you will need to pay the cost of shipping it back to us. Please note that additional shipping charges will apply to exchanges. Once the return is received we will e-mail you confirmation of the return. If you are requesting a credit we will send you a credit memo via email.